Acceptable use

Use of Lantern is governed by the School Services Agreement (the “Agreement”) between Ember Education Pty Ltd (ACN 693 296 409) (“Ember”) and each school. This page describes the use restrictions in the Agreement; the Agreement itself governs in all cases.

Authorised users

Under the Agreement, an authorised user is a teacher, employee, contractor or other person authorised by the school to access Lantern. Each school must ensure that only authorised users access Lantern and that authorised users comply with the Agreement. The school is responsible for school data entered into Lantern, including its accuracy, legality and suitability for use in report drafting.

Restrictions

Under the School Services Agreement, schools and authorised users must not:

• use Lantern unlawfully or outside the scope of the Agreement;
• upload malicious code or interfere with the operation or security of Lantern;
• attempt to access data or accounts that do not belong to the school;
• copy, resell, commercialise, reverse engineer or create derivative works of Lantern except to the extent permitted by law;
• use Lantern to develop, train, benchmark or improve a competing product; or
• use Lantern in a way that infringes another person’s rights.

AI-generated content and teacher review

Under the Agreement, Lantern generates draft report content only. It does not independently assess students, make educational decisions or publish reports to students, parents or guardians. AI-generated content may contain inaccuracies, omissions or wording that does not fully reflect the intended educational context. Teachers and other authorised users remain responsible for independently reviewing, editing and approving all outputs before they are relied on, finalised or communicated.

Account security

Under the Agreement, each school must maintain the security of its accounts, credentials, devices and systems used to access Lantern and must promptly notify Ember of any suspected compromise or unauthorised access. Suspected compromise or unauthorised access can be reported to privacy@embereducation.com.au.

Suspension

Under the Agreement, Ember may suspend access to Lantern to the extent reasonably necessary to address an actual or suspected security issue, prevent unlawful or harmful use, comply with law or provider requirements, respond to non-payment in accordance with the Agreement, or protect Lantern, other customers or affected individuals. Ember will use reasonable efforts to give notice of suspension where practicable and to restore access when the reason for suspension has been resolved.

More information

Schools can request a copy of the School Services Agreement by emailing hello@embereducation.com.au. See also our terms page, our Privacy Policy and our Collection Notice.